Can I change the address after placing an order?

Created by Amal Zidan, Modified on Wed, 18 Oct, 2023 at 4:15 PM by Nourhan Youssef


We can't change an address after placing an order. If you'd like to place a new order with the correct address, you can cancel your current order and place another one.

If there is only a change to be made to the building number or floors, you must contact our customer service department through the app to inform the delivery associate of this information before they arrive at your new location.

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