Can I change, add or remove an item in my order?

Created by Amal Zidan, Modified on Mon, 24 Nov, 2025 at 4:33 PM by Mariam El-Sherif


Orders cannot be modified once placed. To make changes, please cancel your current order and place a new one with the updates you need. 

To cancel the order from the app, you can:


  1. Go to "More" at the bottom of the main page. 
  2. Select "Activity History". 
  3. Choose the order you wish to cancel. 
  4. Scroll to the bottom of the order page and tap "Cancel".


Please note: For next-day delivery, make sure to cancel or modify your order before 12 AM on the date you want the order to be delivered, to ensure it arrives on the desired day. 


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